When A Death Has Occured

Fuss-Free Funeral Arrangements & Services


When a loved one dies, it can be devastating and overwhelming. There are so many details to take care of and sometimes it is hard to know just how to proceed. Contacting Divinity Funerals right away on 02 9718 8878 can be a big help. It is the funeral director’s job to help make this process as easy on you as possible. Divinity Funerals are sensitive to your needs and have good listening skills. Our professional staff will look out for your best interests and help guide you through a process that contains many important steps. Remember that you are not alone. Divinity Funeral staff are available 24 hours a day, 365 days a year to assist you with organising your funeral care needs.

A Death Has Occurred At An Institution

When a death occurs in a hospital or nursing home, the medical staff will handle all the necessary steps for you. You will simply need to inform the institution that Divinity Funerals is handling the arrangements and to contact Divinity Funerals on 02 9718 8878. The funeral home will contact the institution and arrange and conduct the transfer of the loved one into our care.

Anticipated Death Has OccuredAt Home

In most cases of terminal illnesses, families will make decisions and prepare in advance to keep loved ones at home with the assistance of Home Hospice. After the death has occurred, family need to contact their personal doctor. If the doctor is unable to attend, an on call doctor will come to your home and pronounce the date and time the death has occurred and will give clearance for the loved one to be transferred. After the doctor has completed all relevant paper work, you will need to call Divinity Funerals on 02 9718 8878 and we will arrange and complete the transfer of your loved one.

Unanticipated Death Has Occurred At Home Or Other Location

In a situation where a death has occurred unexpectedly at home or another location, you will need to call 000 for the police and emergency medical personnel. In some cases the loved one may be taken to the NSW Coroner’s Office if the cause of death is unknown. This will be determined by the emergency responders.

  • Contact 000 Immediately
  • Contact Divinity Funerals on 02 9718 8878 for the transfer and care of the loved one, if the emergency responders have determined the cause of death and are not required to take the decedent to the Coroner.
  • If an appointment is not made with the funeral home when the transfer is completed, you will need to call the funeral home to schedule an appointment to make the arrangements.

A Death Has Occurred Out Of State Or Overseas

When a death occurs out of state you will need to contact Divinity Funerals on 02 9718 8878. We will coordinate the transfer with a local funeral home or mortuary service at the place of death and assist you with other arrangement details. If you are anticipating the death of a loved one and would like to make advance preparations you may contact us any time.